The idea of outsourcing a company’s information technology needs can be a daunting and somewhat overwhelming proposition to navigate without the aid and experience of a trusted guide. At Tallgrass, we have an entire division of professionals from every practice discipline to address all facets of a client’s stated IT goals. For well over a decade Tallgrass has earned the trust of its clients in the outsourcing arena by successfully managing their IT needs using practice-proven and cost effective methods, delivering quality standards and predictable behavior in differing client environments.

Depending on where your company is in the marketplace, your IT needs may be different than the organization just down the street. Regardless of size or industry, Outsourcing a company’s information technology infrastructure and support, however, is usually fairly consistent.

Simply put, the concept of Outsourcing is the delivery of necessity services by a specialty organization. To capitalize on this idea, rather than add costly overhead in human resources dedicated to the support of non-core business areas, clients who embrace Outsourcing are able to manage a tighter roster of personnel focused on delivering directly to the organization’s mission statement.

Tallgrass provides a full complement of services tailored to the requirements of each client:

• Hardware Procurement
• Network Maintenance
• Software Licensing
• Help Desk
• Server Monitoring
• Deskside Support

Everyone’s needs are unique-some more so than others. Regardless of the business requirements that govern your business environment, whether SAS-70 compliance for sensitive data management or first-to-market R&D and manufacturing, Tallgrass is familiar with the landscape and with you every step of the way. Managed Service Offerings include front-office cloud offerings, back office IT support offerings both on-premise and cloud based, and also Tallgrass provides lifecycle IT asset services. A sampling of our offers is as follows:

Front Office Cloud Based Offerings (ie subscription based applications, and support)
NetSuite CRM and ERP- targeted for 10-500 users in a variety of verticals
AllScripts EHR and Practice Management- targeted for medical offices with 1-10 practioners
MicroSoft BPOS/Office 365- email, calendaring, office productivity and sharepoint for businesses of all sizes

Back Office Cloud Based Offerings
OnDemand IT- Remote monitoring and management of all IT assets Managed Print- Remote monitoring and support of copy and print environments Help Desk- email and telephone based IT support
Backup- Automatic and complete file based backup for your data
Disaster Recovery- Complete and automated backup and recovery of all of your data and applications

Back Office IT Support At Your Site
Operating Systems and Databases Telecommunications
PC’s, Notebooks and Tablets

Lifecycle IT Asset Services
Hardware and Software Procurement- Contract and On Demand
Asset tagging, imaging and warehousing services
Configuration, staging and deployment services
IT Asset Disposition Services
Warranty and Non-Warranty Support Services
Relocation Services

Strategic Sourcing for Nationwide IT Support
The Tallgrass Managed Services division was created from the strategic vision to provide efficient and cost effective IT Support Services. Tallgrass and you, the Client, will strive to maximize the utilization of our collective technology resources, reduce the cost of ownership, and allow your key personnel to focus on your business objectives.

Strategic Sourcing will allow you to leverage your resources with a Nationwide IT Support Industry leader with more than 5000+ Technical professionals in 300 major markets. Typically, significant savings can be achieved in the following areas: Help Desk, Nationwide Technology Refreshes, Deployment, Email, Staff Augmentation, etc.

A “best of breed” approach is used by Tallgrass Managed Services to ensure the latest and most innovative methods and procedures are employed. All of these activities are geared to enhance your users’ productivity. We blend Processes, People and Technology to deliver solutions in today’s information technology environment.

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